No Refunds: All boat and entrance tickets are strictly non-refundable.
Rescheduling: Allowed only if requested 24 hours or more before departure via WhatsApp/Email.
Check-in: Please arrive at the Bako Terminal 30 minutes early.
Boat Capacity: Max 5 pax per boat. Boats depart when full unless a Private Charter is booked.
Weather/Tides: Departures are subject to safety. If we cancel due to weather, a Reschedule will be issued.
Overnight Visitors: For those who are overnight at Bako National Park Boat fee Rm120.
Terminal Jetty to Bako National Park
Bako National Park to Terminal Jetty
For full details on our terms and conditions including force majeure (weather/tide) clauses, and governing law, please refer to our complete Terms & Conditions.